April 16 (UPI) — A Spotify outage Wednesday morning impacted nearly 50,000 with users having problems accessing the streaming music app.

The outage affected more than 48,000 users starting at around 6:20 a.m. EDT, which similarly impacted the video service Zoom for tens of thousands of its U.S.-based users.

“Services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect,” Zoom posted at a 4:55 p.m. EDT update.

According to Downdetecter, at the peak of the Spotify disruption, almost 50,000 users reported the outage, which also affected British and some European customers.

Spotify denied that it was hacked with a post on X at 10:39 a.m. telling users the company was aware of the outages and, “The reports of this being a securty hack are false.”

By 1:08 p.m. EDT Spotify posted an all-clear message.

“All clear — thanks for your patience,” Spotify wrote on X.

In an email to CBS MoneyWatch, Spotify said, “As of 11:45am EDT, Spotify is back up and functioning normally. You can check @SpotifyStatus X channel for any additional updates.”

For some users, streaming music wouldn’t play at all while others had issues with glitches during songs. The outage affected both the phone app and web platform.

Spotify launched in 2008 and has more than 675 million users around the world.