by: Katlyn Fernandez
Posted: Apr 3, 2025 / 01:26 PM CDT
Updated: Apr 3, 2025 / 01:26 PM CDT
TAMPA, Fla. (WFLA) — Zelle has officially phased out a key feature its standalone app once offered.
The company announced late last year that it would be removing the ability to enroll and transact within its app. The change went into effect Tuesday, April 1.
If you used Zelle’s app to send or receive money, you’ll now have to use your financial institution’s mobile app or go through online banking.
Zelle said app users will still be able to access their accounts, but the app will be “dedicated to consumer education about scams and fraud and provide a list of the more than 2,200 banks and credit unions that offer Zelle.”
The company said the change will not impact the vast majority of customers because many already use Zelle through their financial institutions.
If you used Zelle’s standalone app, you’ll need to re-enroll through the mobile banking app of one of the more than 2,200 banks and credit unions that offer Zelle.
“If you’re already using Zelle within your mobile banking app, then there are no changes, and you do not need to take any action,” the company said.
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